Practical information and your rights

When and where to book

Most operators open sales three to six months before departure. Beds are scarce, so booking early almost always pays off.

Buy your ticket directly from the operator or an authorised retailer. We do not sell tickets and receive no commission.

Luggage

There is rarely a weight check, but you must be able to carry your luggage and store it in the compartment. Large suitcases seldom fit under a couchette.

Pack a small overnight bag so you do not have to open your main luggage.

Children and bicycles

Children usually travel at a reduced fare but still need their own berth. Reserve it together with the adult places.

Some night trains carry non-folding bicycles in a dedicated carriage. Space is limited and reservation is compulsory.

Your rights on delay

Rail travel in the EU is covered by Regulation (EU) 2021/782. A delay of 60 minutes or more entitles you to 25 percent of the ticket price; from 120 minutes it is 50 percent.

If a delay of more than 60 minutes is expected you may choose between a refund, continuing your journey or travelling later. The operator must also offer meals and, if needed, accommodation.

Submit your complaint to the operator first. If that fails, Belgian passengers can turn to the Ombudsman for train passengers and Dutch passengers to the Geschillencommissie.

Sustainability

Rail travel emits considerably less CO₂ per passenger-kilometre than the same journey by plane. Figures vary by source and route; consult the European Environment Agency tools for current values.